Our engineering department
Located in our manufacturing plant in Botevgrad, Bulgaria, our engineering department is responsible for the industrialization, productization, and sustainment of APS thermal printing technologies developed by R&D. Engineering converts validated concepts into robust, manufacturable, and cost-optimized thermal printing mechanisms and printer platforms.
1. Mechanism engineering
Engineering owns the detailed design, integration, and release of thermal printing components, including:
- Thermal printhead integration, covering mechanical mounting, thermal interfaces, and electrical interconnects.
- Printing mechanism design, including platen rollers, head-loading mechanisms, frames, springs, and compliance systems.
- Tolerance stack-up and pressure distribution control to ensure consistent dot formation across media widths.
- Design verification and qualification against functional and environmental requirements.
2. Manufacturing & process engineering
Engineering defines and maintains production-ready processes, including:
- Assembly process development for printheads, mechanisms, and subassemblies.
- Tooling, jigs, and fixtures to ensure alignment, repeatability, and throughput.
- Process capability analysis (Cp/Cpk) and yield optimization.
- Manufacturing documentation, including work instructions, control plans, and process failure mode and effects analysis (PFMEAs).
3. Electrical & firmware engineering
Engineering delivers production-grade electronics and firmware, including:
- Printhead drive boards and power distribution design.
- Firmware implementation of strobe timing, energy control, and thermal compensation algorithms.
- EMC/ESD compliance and safety certification support.
- Hardware–software integration testing and regression control.
4. Supplier & cost engineering
The department manages supplier-facing technical execution, including:
- Component specification and qualification (printheads, rollers, motors, sensors…).
- Cost-down initiatives through design optimization and alternative sourcing.
- Supplier process audits and technical change management.
- Second-source and lifecycle risk mitigation.
5. Product validation & quality engineering
Engineering ensures released products meet performance, reliability, and regulatory requirements, through:
- Design Verification Testing (DVT) and Product Verification Testing (PVT).
- Print quality, lifetime, and environmental qualification.
- Failure analysis and corrective action (8D, CAPA).
- Change control and configuration management.
6. Sustaining & field support engineering
Engineering provides ongoing technical support for products in the field, including:
- Root-cause analysis of customer returns and field failures.
- Design updates and ECO implementation.
- Performance optimization across product revisions.
- Manufacturing and service feedback loop closure.
Discover the other departments in our manufacturing plant in Botevgrad, Bulgaria

PLASTIC INJECTION
High-precision molded parts designed for reliable, durable, and high-performance industrial applications.
METROLOGY
Precision measurements supporting quality assurance, process control, and reliable industrial performance.


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